ThrillerWest End
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Settlement & post-run review
Settlements checked, a full reconciliation and lessons for the next show.
Timing
When we come in
Ideally a few weeks before the run ends, so we can agree with the venue what the settlement will need and avoid surprises.
We can also step in after closing if a settlement is already under way or in dispute.
What we need
What we need from you and the venue
- The venue contract
- The weekly box office and settlement statements
- Agent and ticketing reports
- The comps and house seat records
- Any marketing or ticketing costs charged against the show
What you get
What you get at the end
- A checked settlement
- Every line reconciled against the contract and the box office data, with any discrepancies raised with the venue on your behalf.
- A post-run review
- How the show actually sold against the forecast, broken down by week, performance, price band and channel.
- Clear lessons for next time
- What pricing, on-sale timing, agents and offers worked, and what to change for a transfer, tour or remount.
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What's included
- Settlements and commissions checked
- Full ticket and gross reconciliation
- What sold, when and where
- Lessons for the next show
FAQs
Common questions
Why would I need someone to check a settlement?
Settlements are complex, and small errors in VAT, commissions, charges or comps add up. An independent check means you sign off figures you understand.
Do you deal with the venue directly?
Yes, if you want us to. We can raise queries and agree corrections with the venue's finance team on your behalf.
What does the post-run review cover?
Sales against forecast, how each channel and price point performed, how quickly the show sold, and what drove the peaks and troughs.
Is this only for West End runs?
No. It works for any run or tour, and it's especially useful when the same show is going back out and you want the next run to sell better.
The proof
Shows we have worked on
Kind words
What producers and partners say
Tommy and I have worked through some challenging situations together, and he's always remained helpful and professional throughout. I've really valued his expertise and willingness to talk things through and find practical solutions. He's someone I trust to deliver and is a pleasure to work with.
I love working with Tommy. Every conversation is a joy, and his knowledge of the industry, the market and what's happening when is second to none. He brings a wealth of expertise to every production, combining real commercial insight with a collaborative and thoughtful approach. He's someone I'm always delighted to have on the team.
Tommy is an experienced and knowledgeable live ent ticketing, box office & sales marketing professional who drives growth with energy, easy collaboration and expert industry insight.
What comes next
Related services
Let's talk about your show
Empty seats are not an option
Your first get-to-know-you meeting is free.